Privacy Policy

Last Updated: January 2026

Awakened AI (“Awakened AI,” “we,” “us,” or “our”) is operated by Ascend Labs LLC, a registered limited liability company in New Mexico, United States. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website https://awakenedaiapp.com or use the Awakened AI mobile application (the “App”).

By accessing or using our website or App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Information You Provide

We may collect information you voluntarily provide, including:

  • Email address (for support inquiries, newsletters, or account communication)

  • Messages or content submitted through contact forms or support channels

b. App Usage Information

When using the App, we may collect limited technical information such as:

  • Device type and operating system

  • App interaction data (e.g., features used, session duration)

  • Crash reports and performance diagnostics

This information is collected solely to improve app functionality and user experience.

c. AI Interactions

User interactions with the AI may be processed to generate responses. These interactions are not used to personally identify users and are handled in accordance with applicable data protection standards.

2. How We Use Information

We use collected information to:

  • Provide and operate the Awakened AI App

  • Respond to support requests and inquiries

  • Improve app performance, reliability, and user experience

  • Communicate important updates or service-related notices

  • Comply with legal obligations

We do not sell or rent personal information to third parties.

3. Data Sharing and Disclosure

We may share information only in the following circumstances:

  • With service providers who assist in operating the App (e.g., hosting, analytics), under confidentiality obligations

  • If required by law, regulation, or legal process

  • To protect the rights, safety, or security of users, Ascend Labs LLC, or the public

4. Data Security

We take reasonable administrative, technical, and organizational measures to protect user information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Children’s Privacy

Awakened AI is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child under 13, we will take steps to delete it promptly.

7. Third-Party Services

The App may rely on third-party services to function properly. These services may collect information in accordance with their own privacy policies. We encourage users to review those policies where applicable.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. Requests can be made by contacting us using the information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the App or website after changes constitutes acceptance of the updated policy.  

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@awakenedaiapp.com
Company: Ascend Labs LLC
Website: https://awakenedaiapp.com